Scheduling a Test Date

To obtain your preferred test center and date, contact Prometric as soon as possible after printing your Scheduling and Admission Permit on-line. Appointments are assigned on a first-come, first-served basis. If you delay scheduling an appointment, you may not receive the location or test date you want. Try not to schedule on or near the last day of your eligibility period. If something unexpected happens (e.g., you become ill), you may need the extra time remaining in the testing window to reschedule. Please note that PTCs are closed on major holidays and some, but not all, centers are open on weekend days.

If you do not take the examination during the testing window for which you were approved, but wish to take it in the future, you must reapply and pay the fees again. A new Scheduling and Admission Permit is issued to approved candidates for each testing window.

When you contact Prometric, you will be asked for information from your Scheduling and Admission Permit and be given details regarding the test center and dates available on or near the date and location you specify. Please make sure to have alternate test locations and dates in mind, in case your first choices are not available. When scheduling, Prometric will provide you with a Prometric Confirmation Number, which you should record in the designated space on the bottom of your Scheduling and Admission Permit. You will need this number to confirm, reschedule, and/or cancel your testing appointment with Prometric. The ICVA does not have access to your Prometric Confirmation Number.

Scheduling a testing appointment for a specific date at a PTC should not be considered a guarantee that the scheduled test time or location will be available. The PTC at which you are scheduled may become unavailable. In that event, Prometric will attempt to notify you in advance of your testing appointment to schedule a different time and/or center. However, on rare occasions, rescheduling an appointment for a different time or center may occur at the last minute because of the unavailability of a PTC. To avoid last-minute problems, reconfirm your appointment with Prometric at least one week in advance and maintain flexibility in any travel arrangements you may make.